
Experience
Design (Operating model)
Operating model suppport
Sector: Life Sciences
Function: Medical
What’s the ask?
To provide solution development support for Global Business Services (GBS) capability groups, with a primary focus on Medical & Knowledge Solutions (MKS).
What did Warn do?
Delivered oversight and guidance for the completion of the future state operating model design for MKS. Conducted external vendor spend analysis and benchmarking exercises to ensure alignment with GBS solution requirements.
What was the outcome?
Provided the organization with a more efficient and structured operating model framework, while sharing critical insights to optimise GBS solutions and drive cost-effective strategies.